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Apple·phone

iPhone 12 Pro Max

Marketing claims50
Community reality85

Based on 80 credible posts from Bluesky, YouTube & Hacker News. 42 filtered out as bot-like or off-topic.

High confidenceA large sample of owners; this score is stable. How we score

Scored November 11, 2026

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Owner reviews

Overall owner mood

66% positive (49)20% mixed (15)14% negative (10)

Most owners are happy with it: 64% of 80 reviews are positive and 13% negative. Praise centers on camera. The most common complaint is customer support (2 owners). Owners are divided on battery & charging and price & value. Owners with 6+ months of use feel about the same (68% positive).

What owners like

  • Camera praised by 3 owners

    “It is fully, pleasantly functional and it still takes good point and shoot pictures.”

What owners complain about

  • Customer support raised by 2 owners

    “Been using a placeholder charger until I get a replacement on Thursday and it's been a slow charge.”

  • Performance raised by 2 owners (1 disagree)

    “It’s slow and heats up like crazy.”

  • Software & AI raised by 2 owners (1 disagree)

    “I ha ve one I got it right before the 13 came out inject now about to upgrade to a newer pro max now using this phone with new 26 update is ehh it lags and your phone gets hot I was thinking about the 14”

  • Comfort & size raised by 2 owners

    “Wanted to upgrade to 17 Pro Max but hate the look of the bulky cam now.”

Owners are split on

  • Battery & charging 10 like it · 9 don't
  • Price & value 3 like it · 4 don't
  • Build & durability 2 like it · 3 don't
  • Display 2 like it · 3 don't

Worth reading the reviews on these if they matter to you.

What owners talk about

  • Battery & charging10 praise · 9 complain
  • Price & value3 praise · 4 complain
  • Build & durability2 praise · 3 complain
  • Display2 praise · 3 complain
  • Performance1 praise · 2 complain
  • Software & AI1 praise · 2 complain
  • Camera3 praise · 0 complain
  • Customer support0 praise · 2 complain

Built from the reviews themselves — every quote links to the owner who wrote it.

iPhone 12 Pro Max long-term: how it holds up

When problems show up

  • Price & valuetypically around 4.5 years · 2 reports
  • Comfort & sizetypically around 4 years · 2 reports

The claims, and the evidence

What the brand claims

No published claims on file for this product yet.

What owners report

  • “Unless you drop them very hard, cases are not needed anymore. Been using a Iphone 12 pro max for 4 years without a case, I don't even look twice and I drop it from the table.”

    after 4 yearsView on Hacker News
  • “[...] Having been using the same IPhone 12 Pro Max for a few years now without a case. It has survived quite a few falls from a table by now, no screen cracked, only some dents and scratches on the chassis.”

    after 3 yearsView on Hacker News
  • “I literally almost got an injury from using my iPhone 12 Pro Max while laying on the side on the bed for the last few years -- it's too heavy. [...] I'll get 72% of the weight and be able to comfortably use the device without getting tired. [...]”

    after 3 yearsView on Hacker News
  • “Anecdotally speaking, the 80% limit seems to be key to better battery aging long term.Anecdotally speaking, the 80% limit seems to be key to better battery aging long-term. My launch-day iPhone 15 Pro Max is at 95% battery health. [...] My previous iPhone 12 Pro Max very quickly descended to 88% battery health after a year. My charging habits remain the same: fast and furious Magsafe/Qi/Qi2 charging every time there is a charger nearby (remote worker, so that’s almost all the time). I do have unpleasant thoughts about the 80% battery charge limit not being available on anything older than the 15, since it turns out it can be sideloaded via Nugget and MobileGestalt manipulation. [...]”

Read all 74 owner reviews

Common iPhone 12 Pro Max problems

Problems most owners who mention them agree on, plus ones owners are split on.

  • Battery & chargingOwners split: 9 complain, 10 happy

    “Restarting the phone seems to help but there seems to be some battery and/or memory pressure that causes iOS to kill the non-active apps.”

    View on Hacker News
  • Price & valueOwners split: 4 complain, 3 happy

    “I don’t have the money for an Apple upgrade anytime soon.”

    View on Bluesky
  • Customer support2 owners report this

    “ECG stopped working reliably after the battery replacement, but otherwise the watch should be good for another few years (stuck on watchOS 26.x)”

    View on Hacker News
  • Comfort & size2 owners report this
  • Build & durabilityOwners split: 3 complain, 2 happy

    “iPhone 12 Pro Max🤓 The back may be shattered though due to my anger issues(a $10 bottle of hair oil broke so I threw my phone at the wall bc I have the emotional maturity of a rock😅)”

    View on Bluesky
  • DisplayOwners split: 3 complain, 2 happy

    “So there’s this green streak going though my phone screen — the screen is going out.”

    View on Bluesky

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