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Samsung·phone

Galaxy S21 Ultra

Marketing claims50
Community reality74

Based on 28 credible posts from Hacker News & Bluesky. 7 filtered out as bot-like or off-topic.

Medium confidenceA solid sample; expect small shifts as more owners post. How we score

Scored November 11, 2026

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Owner reviews

Overall owner mood

61% positive (17)18% mixed (5)21% negative (6)

Most owners are happy with it: 61% of 28 reviews are positive and 21% negative. Praise centers on camera. The most common complaint is customer support (3 owners). Owners are divided on display and software & ai. Owners with 6+ months of use are less positive (50%), which suggests it wears on people over time.

What owners like

  • Camera praised by 4 owners (2 disagree)

    “Even now, the phone barely stutters, the battery life holds, the camera is surprisingly good and I was recently able to play GTA San Andreas (Netflix version) on it with surprising smoothness.”

What owners complain about

  • Customer support raised by 3 owners

    “Changed it in warranty, and the replacement died just after the warranty was over.”

  • Build & durability raised by 2 owners

    “My S21 Ultra phone is an e-waste because of broken screen.”

Owners are split on

  • Display 2 like it · 3 don't
  • Software & AI 2 like it · 2 don't
  • Battery & charging 2 like it · 2 don't

Worth reading the reviews on these if they matter to you.

What owners talk about

  • Camera4 praise · 2 complain
  • Display2 praise · 3 complain
  • Software & AI2 praise · 2 complain
  • Battery & charging2 praise · 2 complain
  • Customer support0 praise · 3 complain
  • Build & durability0 praise · 2 complain

Built from the reviews themselves — every quote links to the owner who wrote it.

The claims, and the evidence

What the brand claims

No published claims on file for this product yet.

What owners report

  • “[...] I just checked my S21 Ultra and yep, they were there. It took like 20 seconds to force stop and disable them, though I'm sure they'll be re-enabled during the next update. [...] When I think of that sort of useless software, I imagine all the OEM crap that Windows laptops come with that usually cause instability and hog resources.”

    after 5 yearsView on Hacker News
  • “I have S21 Ultra and bought it refurbished for less than $500 few years ago. [...]”

    after 3 yearsView on Hacker News
  • “[...] I own currently the Samsung s20+ and the Samsung s21 ultra and all the models of both phones have locked bootloaders and Samsung's garbage, unused Knox security. [...]”

  • “[...] I owned a Samsung Galaxy S21 Ultra in between, and it was decent but the photos always felt weird to me. Overall I much prefer the 9 Pro to the S21 Ultra. [...]”

Read all 28 owner reviews

Common Galaxy S21 Ultra problems

Problems most owners who mention them agree on, plus ones owners are split on.

  • Customer support3 owners report this

    “I got it 2nd hand, the screen that came with it was a replacement, and it was still going to cost $250-480 CAD to replace with a similar off-market screen.”

    View on Bluesky
  • Build & durability2 owners report this
  • DisplayOwners split: 3 complain, 2 happy
  • Software & AIOwners split: 2 complain, 2 happy

    “But ultimately the quality loss with zoom and subsequent software processing left the phones looking unpleasant for my tastes.”

    View on Hacker News
  • Battery & chargingOwners split: 2 complain, 2 happy

    “My phone has been charging a lot slower than usual lately, and I'm really hoping the battery isn't dying.”

    View on Bluesky

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