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Samsung·phone

Galaxy S21 Ultra

Marketing claims50
Community reality80

Based on 28 credible posts from Bluesky & Hacker News. 5 filtered out as bot-like or off-topic.

Medium confidenceA solid sample; expect small shifts as more owners post. How we score

Scored September 27, 2026

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Owner reviews

Overall owner mood

64% positive (18)18% mixed (5)18% negative (5)

Most owners are happy with it: 64% of 28 reviews are positive and 18% negative. Praise centers on camera and battery & charging. The most common complaint is customer support (3 owners). Owners with 6+ months of use are more positive (75%), which suggests it holds up well.

What owners like

  • Camera praised by 4 owners

    “It's big and somewhat heavy, but it has 16 GB of RAM, 512 GB of storage, a good camera, it will get 4-5 years of updates in total, and it's easily the best Android I had thus far.”

  • Battery & charging praised by 3 owners

    “Battery life is so much better.”

  • Display praised by 2 owners

    “I'm in love with the new drop down settings screen especially.”

  • Software & AI praised by 2 owners

    “It's big and somewhat heavy, but it has 16 GB of RAM, 512 GB of storage, a good camera, it will get 4-5 years of updates in total, and it's easily the best Android I had thus far.”

What owners complain about

  • Customer support raised by 3 owners

    “But it makes me nervous for when I need a replacement and have to come forward on this arc.”

  • Display raised by 2 owners

    “The first device I got had screen issues.”

  • Software & AI raised by 2 owners

    “But ultimately the quality loss with zoom and subsequent software processing left the phones looking unpleasant for my tastes.”

  • Camera raised by 2 owners

    “I'm on a OnePlus 9 Pro and I am back to loving taking photos with it.”

What owners talk about

  • Camera4 praise · 2 complain
  • Battery & charging3 praise · 2 complain
  • Display2 praise · 2 complain
  • Software & AI2 praise · 2 complain
  • Customer support0 praise · 3 complain

Built from the reviews themselves — every quote links to the owner who wrote it.

The claims, and the evidence

What the brand claims

No published claims on file for this product yet.

What owners report

  • “[...] I just checked my S21 Ultra and yep, they were there. It took like 20 seconds to force stop and disable them, though I'm sure they'll be re-enabled during the next update. [...] When I think of that sort of useless software, I imagine all the OEM crap that Windows laptops come with that usually cause instability and hog resources.”

    after 5 yearsView on Hacker News
  • “I have S21 Ultra and bought it refurbished for less than $500 few years ago. [...]”

    after 3 yearsView on Hacker News
  • “ooh, this happened to me last year with my previous Samsung Galaxy S21 Ultra. I got it 2nd hand, the screen that came with it was a replacement, and it was still going to cost $250-480 CAD to replace with a similar off-market screen.”

    after 1 yearView on Bluesky
  • “[...] I own currently the Samsung s20+ and the Samsung s21 ultra and all the models of both phones have locked bootloaders and Samsung's garbage, unused Knox security. [...]”

Read all 28 owner reviews

Common Galaxy S21 Ultra problems

Issues at least two owners independently report.

  • Customer support3 mentions

    “ooh, this happened to me last year with my previous Samsung Galaxy S21 Ultra. I got it 2nd hand, the screen that came with it was a replacement, and it was still going to cost $250-480 CAD to replace with a similar off-market screen.”

    View on Bluesky
  • Display2 mentions

    “ooh, this happened to me last year with my previous Samsung Galaxy S21 Ultra. I got it 2nd hand, the screen that came with it was a replacement, and it was still going to cost $250-480 CAD to replace with a similar off-market screen.”

    View on Bluesky
  • Software & AI2 mentions

    “To be totally fair: I'm a pixel peeper Photos shared for most web usage on little mobile phone screens are fine Had an S21 Ultra, bought it for the 10x zoom. But ultimately the quality loss with zoom and subsequent software processing left the phones looking unpleasant for my tastes.”

    View on Hacker News
  • Battery & charging2 mentions

    “My phone has been charging a lot slower than usual lately, and I'm really hoping the battery isn't dying. I admit I don't actually remember how long I've had this particular phone (Galaxy S21 Ultra) but it can't have been for more than a few years!”

    View on Bluesky
  • Camera2 mentions

    “[...] I had a Samsung S21 Ultra, and while it did some neat party tricks, I tended to dislike most of the photos, especially if you get anywhere near 100% view. Just so much automatic editing that maybe looks OK for a compressed web photo, but is not a high quality photo. I'm on a OnePlus 9 Pro and I am back to loving taking photos with it. They aren't as "impressive" as the 10x zoom photos, but they look good and do not look massively overworked. But it makes me nervous for when I need a replacement and have to come forward on this arc.”

    View on Hacker News

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